At Brave Care, we are building the future of healthcare for kids. We are rethinking what getting care for your kiddo looks like, in order to create the best experience for kids and parents. That means building everything from the tech to the clinics, end to end ourselves.

Brave Care is full of kind people doing the best work of their careers. Self-starters who want to work collaboratively to achieve more. We learn from each other and support each other when things inevitably don't go as planned. We offer competitive salaries and benefits but more than that, work that matters. Making the world a better place is a cliche in the startup world, but the impact we have on children and families can change their lives.

Families love us!

We have over 250 5-star Google reviews and > 95 NPS. Here’s a few things parents have said about us:

“This place is amazing. The entire staff was so warm and welcoming to me and my children. They had my kids comfortable and laughing almost immediately. We didn’t feel rushed at all, and communication was clear and thorough. It was hands down the best doctor experience I’ve had since my kids were born.”

“My son broke his arm over Memorial Day Weekend. Honestly, Brave Care provided the best care I have ever seen. They even treated his teddy bear. I'd give them 10 stars if I could!”

“What a fantastic place! They made what could have been a traumatic experience one of joy. We came in for stitches and left with a sticker and smiles all around. They are friendly and genuinely care about the families they serve.”

“Dr. Fish was amazing with my son. I have never seen him be able to open up to a health care provider like that before.”

In this role, you will…

We’re looking for a talented product designer to help our team research, prototype, design, and ship the Brave Care OS. We serve multiple user groups, our own medical teammates as well as the parents of our wonderful patients. You’ll work with our Product team to build Brave Care OS—the software that powers all of our clinics. The goal of our team to reduce the amount of time our staff spends in front of screens, to reduce administrative burden and allow the staff to spend more time with families. You will work closely with project managers, engineers, and other designers to deliver results.

This role reports to the Senior Product Lead as a member of the Design team. This is a full-time, remote position (the US only) at a fast-growing startup.

You’ll be a good match if…

  • You are excited to design for parents and kiddos.
  • You are interested in more than just the design work and you strive to understand all facets of the business as a whole.
  • You have strong communication skills and are enthusiastic about collaborating across the entire company to build the best thing possible.
  • You have a portfolio that exhibits in-depth studies of projects you’ve worked on and your process to the final solution
  • You sweat the details.
  • You are kind, caring, and want to work with amazing people.
  • You are self-motivated and driven. You want to be given problems to solve rather than tickets to pick up.
  • You want to bring your ideas to the table, and we want to hear them.
  • You thrive in a fast-paced environment without sacrificing quality

You’ll be successful if…

  • You have a well-rounded knowledge of product systems, design thinking, user experience, and what’s possible to execute in code.
  • You set a very high bar for product design execution, process, and documentation. You hold your cross-functional and functional team peers to the same standard.
  • You deliver projects on time. You communicate well in advance if a due date needs to move and the reason.
  • You balance qualitative and quantitative data in order to identify and solve complex problems.
  • You have a track record of being open to others solving design challenges alongside you.
  • You are comfortable in modern design tools such as Figma and prototyping and motion tools.
  • You actively build relationships across the entire company and support the work of the rest of the design team.
  • Bonus points for motion and animation experience

Responsibilities

  • Work closely with a cross-functional product team to produce fast, effective cycles of design work aimed at shipping new features and feature improvements.
  • Participate in meaningful research to determine who we’re building for, what their needs are, and how we might fill them.
  • You are responsible for the effectiveness of your work and how it serves our staff and families.
  • Iterate on core features to validate if our hypothesis is correct and our work is positioned to make a big impact for both our users and business.
  • Design and prototype clear and simple product design solutions in the form of visual, motion, and experience deliverables.
  • Define realistic timelines for each design cycle required for the project to be completed and successful. Be accountable for your deliverables and timeline.
  • Continually make improvements to UI and UX aspects of our design system.
  • Participate in design reviews and share your work regularly with the product team and project stakeholders.

Desired Experience

  • You have 3+ years working on digital product design work.
  • You have experience working on startup MVPs or in a startup environment
  • Experience working in healthcare or on a healthcare product
  • Mobile application design experience

Compensation & Benefits

At Brave Care, we believe in life at work and life outside of work. We want our employees to be happy, healthy, as well as, have the resources and the support that they need to thrive.

Benefits include:

  • Competitive salary
  • 4 weeks paid vacation
  • 2 weeks paid sick
  • Full family health care coverage including comprehensive, medical, dental, vision, Life & Disability Insurance
  • Wellness allowance ($100/month for a gym, spa, or other investments in your physical or emotional health)
  • Paid Family Leave (3 months)
  • 401K

Company Mission & Ethos

Brave Care offers high-quality children’s primary and urgent care in Portland, Oregon. We see pediatric patients cradle to college, for a variety of conditions including cold and flu, fevers, vaccinations, broken bones, and allergies. Open 7 days a week, we provide a convenient and cost-effective alternative to standard primary, urgent care facilities, and emergency rooms. Brave Care has an onsite lab and x-ray and is focused on treating patient concerns that require immediate care.

Brave Care is an equal opportunity employer and committed to equity, diversity, and inclusion. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.