As Brave Care continues to grow we're looking for a Pediatric Medical Assistant. This is a great opportunity to be part of a practice and company changing the way children and families access and receive care. We're looking for someone fast on their feet, with a passion for helping children and families.
You’ll be a good match if:
- Are currently in a Medical Assistant role
- Have at least 1.5 years of pediatric medical assisting experience
- Have the ability work 4 days, 10-hour shifts per week & on-call
In this role you will:
- Provide comprehensive, responsible, compassionate, and high-quality medical services to children from cradle to college
- See walk-in acute care patients with minor injuries and illnesses
- See patients as Medical Assistants in urgent care settings
- Practice in a state-of-the-art clinic
- Evaluate patient lab work
- Follow up on patient care as needed with a child's parent or guardian
Essential Job Functions:
- Front desk functions, including answering phones, checking in patients, as well as processing payments, and collecting copay and other monies due
- Within the appropriate scope of practice, perform limited procedures on those patients as delegated by Clinical Lead or Supervisor, Practice Manager, Physicians and/or Allied Health Professionals (AHP’s)
- Adhere to the assigned work schedule (attendance and punctuality)
- Provides patients with support and/or treatment over the phone as directed by provider(s)
- Perform delegated functions using established procedures, policies, guidelines, and standards per Brave Care standards and Revised Statutes scope of practice guidelines
- Utilize clinical knowledge and critical thinking skills in delivering safe, effective, and therapeutic care of the patient per Brave Care standards
- Responds to patient phone messages, processes requests, refills (within protocols), and referrals in a timely manner.
- Assist Physician and/or AHP as needed in procedures, visits, and managing patient flow
- Consistently meets quality standards and compliance with Brave Care standards and within the appropriate scope of practice
- Seeks assistance as needed and asks questions in a timely manner and to appropriate staff
- Answer questions regarding test results, disease process, and general questions regarding health within the appropriate scope of practice and/or as directed by the provider. Defers to the provider as appropriate
- Other duties as assigned may include some or all of the following: Triage, Waived CLIA lab tests, Immunizations, Scribing, Diagnostic procedures/testing, Venipuncture, Management of vaccines, Ordering/maintain supplies, Instrument processing
- Additional duties as assigned
Knowledge, Skills & Abilities:
- Learn and follow site-specific flow, protocol & processes. When uncertain, seek assistance
- Demonstrate critical thinking, triage assessment, problem-solving, and documentation skills
- Discern and maintain confidentiality
- Model a positive work ethic and customer-friendly relations
- Prioritize and multitask detailed projects with frequent interruptions
- Solve problems, issues, and concerns in a professional manner
- Excellent computer skills and proficiency working with Google Workspace
- Comprehend and communicate information accurately and clearly (verbally and in writing, in person and via phone) with patients, all levels of personnel, and other individuals and groups
- Demonstrate skill in subjective, objective, assessment, planning, and evaluation of patient care within the appropriate scope of practice
You must:
- Acquire and maintain current Basic Life Support (BLS) certification
- Have the ability to pass the OSHA-required medical evaluation & fit testing
Compensation & Benefits:
At Brave Care, we believe in life at work and life outside of work. We want our employees to be happy, healthy, as well as, have the resources and the support that they need to thrive.
Compensation:
- $19.00 - $22.00 / hr
Benefits Include:
- Generous paid time off
- Paid Parental Leave (3 months)
- 100% employer paid family health care coverage including medical, dental, vision, Life & Disability Insurance
- 401(k)
Company Mission & Ethos:
Brave Care offers high-quality children’s urgent care. We see pediatric patients cradle to college, for a variety of conditions including cold and flu, fevers, broken bones, and allergies. Open 7 days a week, we provide a convenient and cost-effective alternative to standard urgent care facilities, and emergency rooms. Brave Care has an onsite lab and x-ray and is focused on treating patient concerns that require immediate care.
Brave Care is an equal opportunity employer and committed to equity, diversity, and inclusion. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.